Terms and Conditions
Effective Date: 7 February 2025
1. Introduction
Welcome to The Smart Cruisers (www.smartcruisers.com), a website owned and operated by Uniq Luxe Pte Ltd (“Uniq Luxe”). By accessing this website and using our services, you agree to be bound by the following terms and conditions
These Terms and Conditions govern your use of our website, travel services, and any transactions made through us. We reserve the right to update these terms at any time without prior notice.
2. Definitions
• “Smart Cruisers”: Refers to the website www.smartcruisers.com, which is owned and operated by Uniq Luxe Pte Ltd.
• “Client(s),” “you,” “your”: Refers to any individual or entity using the Smart Cruisers website or services.
• “Uniq Luxe,” “we,” “our,” “us”: Refers to Uniq Luxe Pte Ltd, the legal entity operating Smart Cruisers.
• “Services”: Includes but is not limited to cruise travel bookings, itinerary planning, and other related offerings provided via Smart Cruisers.
• “Third-Party Vendors”: External service providers such as cruise lines, travel operators, hotels, and rental agencies.
3. Use of Website
- You may use our website for personal and non-commercial purposes.
- You must not engage in any illegal or unauthorized use of the website, including but not limited to hacking, data mining, or violating intellectual property rights.
- We reserve the right to suspend or terminate access to our website if we determine that a user is violating these terms.
4. Booking and Payment
- All bookings made via Smart Cruisers are subject to availability and confirmation by Uniq Luxe Pte Ltd and third-party vendors.
- A deposit is required to secure your booking. The remaining balance must be paid as per the agreed timeline.
- Prices quoted are subject to change due to currency fluctuations, vendor rate adjustments, and other external factors.
- Payments can be made via bank transfer, credit card (subject to processing fees), or other approved methods.
5. Cancellations and Refunds
- Cancellations must be made in writing and are subject to cancellation fees.
- Refund policies vary depending on the terms set by third-party vendors. We will endeavor to assist in processing refunds where applicable, but we do not guarantee refunds from vendors.
- In cases of force majeure (e.g., pandemics, natural disasters, travel restrictions), Smart Cruisers will make reasonable efforts to reschedule bookings, but refunds may not be possible.
6. Liability Disclaimer
- Smart Cruisers is a website operated by Uniq Luxe Pte Ltd, which acts solely as an intermediary between clients and third-party vendors. Uniq Luxe Pte Ltd shall not be held responsible for any loss, injury, damage, delay, or disruption caused by third-party vendors.
- We are not liable for any unforeseen circumstances, including but not limited to flight cancellations, natural disasters, political unrest, or vendor insolvency.
- Clients are responsible for obtaining appropriate travel insurance to cover potential losses or disruptions.
7. Travel Documents and Requirements
- Clients are responsible for ensuring they have valid passports, visas, vaccinations, and any other required travel documents.
- Smart Cruisers is not liable for any denied entry, deportation, or additional costs incurred due to incomplete or incorrect documentation.
8. Intellectual Property
- All content on our website, including text, images, logos, and itineraries, is the intellectual property of Smart Cruisers.
- Users may not copy, distribute, or use our content for commercial purposes without prior written consent.
9. Privacy and Data Protection
- Our Privacy Policy governs how we collect, use, and protect personal data. By using our website and services, you consent to our data practices as outlined in our Privacy Policy.
- We take reasonable steps to protect your personal information but cannot guarantee absolute security.
10. Governing Law and Dispute Resolution
- These Terms and Conditions are governed by the laws of Singapore.
- Any disputes arising from the use of our services shall first be resolved through mediation. If mediation fails, the dispute shall be subject to the exclusive jurisdiction of the courts in Singapore.
11. Amendments
- Smart Cruisers reserves the right to update or modify these Terms and Conditions at any time without prior notice.
- Your continued use of our website and services constitutes acceptance of the updated terms.
12. Contact Information
For inquiries regarding these Terms and Conditions, please contact us at:
Email: [Insert Contact Email]\
Address: [Insert Business Address]\
Phone: [Insert Contact Number]
These Terms and Conditions were last updated on [Insert Date].